You have 14 days after receiving your order to make a return request.

Items must be returned in their original condition , unworn, with all accessories and tags intact . If an item is damaged or missing, your refund may not be processed.

Returns are free .
Simply write to us at contact@sidonie-paris.com indicating your order number; we will then send you the prepaid label to affix to your package.

Please include the following in your message:

• Your order number
• The items you wish to return
  

Your refund will be processed within 2 to 4 working days after our logistics workshop has received your return package.

You will receive an email as soon as your refund has been processed.

Depending on your bank, it may take 24 to 48 hours after this email is sent for the amount to appear in your account.

Each order is prepared with the utmost care by our teams, from Monday to Friday (excluding public holidays).

Delivery times may vary depending on your destination country but are generally 2 working days after dispatch.

Orders placed from Monday to Friday

• Orders registered before 12pm are prepared the same day and entrusted to our carriers.
• Orders placed after 12pm are prepared the following morning and shipped within 24 hours.
  

Orders placed on weekends or public holidays
Orders are prepared and handed over to our carriers the following Monday (or Tuesday if Monday is a public holiday).

Yes. We deliver to mainland France and internationally, via DHL.
After dispatch, delivery takes place within 2 working days .
Express delivery is offered , both in France and internationally.

Our online store delivers internationally.

You can find the full list of destinations offered in the "Countries" menu during checkout.

For any questions or further information, our Customer Service is available at: contact@sidonie-paris.com .

You can consult the size guide for each model directly via the "Size Guide" tab located on the corresponding product page.

For a SIDONIE PARIS cut, we recommend choosing your usual size .

SIDONIE PARIS creations are available exclusively on our website.

We offer free delivery and returns, so you can try out the models of your choice in complete peace and quiet, at home, and easily return those that do not suit you.

Feel free to write to us or contact us by phone: our team will be delighted to assist you with your selection.

We invite you to carefully follow the recommendations indicated in the Details and Composition tab of the product sheet, as well as the instructions on the garment labels.

Our pieces are made from high-end fabrics, selected in France and Italy, sourced from local craftsmanship and exceptional know-how.

SIDONIE PARIS pays particular attention to ethical manufacturing methods, promoting French know-how and ensuring that the environmental impact of its creations is limited as much as possible.

Feel free to contact us via the contact form , by email at contact@sidonie-paris.com or by phone at +33 6 86 00 74 24.

The SIDONIE PARIS team will be happy to assist you and respond to you as soon as possible.

You can also write to us directly via our official pages:

Instagram : sidonie_paris
Facebook : SidonieParisOfficial
LinkedIn : Sidonie Paris

Yes, we offer gift cards valid for one year.
You can find them here